Postponed SIS Downtime

Postponed SIS Downtime: The planned downtime for this Saturday, February 18, has been postponed. We will notify you when it is rescheduled, probably on Saturday, February 25th.

Intermittent SIS downtimes for administrative users

We have had 2 incidences of downtime for SIS administrative users today  – one at 9:40 a.m. and one at 12:30 .pm.  Both were about 10-15 min and did not affect self service or reporting. We are working with the vendor to resolve this issue. In the meantime, there may be intermittent short downtimes when administrative users are bumped from the system.

SIS portal log on issue resolved

Users can now log on to the SIS Portal.

SIS Self Service Portal unavailable

Users cannot access the SIS via the self service portal. We are investigating the problem and will update this site.

ImageNow/WebNow down for extended system mainetance

The Enterprise Applications ImageNow environment will have down time this weekend in order to perform system maintenance. The system will be down from Friday, January 6th at 7:00 pm to Sunday, January 8th at 7:00 am.

We apologize for any inconvenience this downtime may cause.

The SIS ImageNow Team

Issues with SIS Administrative Users

We are currently experiencing issues with SIS Administrative users.  We expect the issue to be resolved within 30 minutes.

SIS for Administrative users now available

SIS for  administrative users is now available.

We apologize for any inconvenience.

Update: ImageNow/WebNow servcies are up

ImageNow/WebNow services have been restored.

Update: ImageNow/WebNow down

ImageNow/WebNow is currently unavailable.  The SIS ImageNow Team is working to restore services as soon as possible.

Update: ImageNow/WebNow performance issues

ImageNow/WebNow is currently experiencing performance issues.  The SIS ImageNow team is working with the product vendor to resolve the issue.

4:19pm: Performance is back to normal.